Privacy Policy

1. Information We Collect

We collect several types of information from and about users of our website and services, including:

1.1 Personal Information

When you register for our services, sign up for newsletters, or contact us, we may collect:

• Contact information (name, email address, phone number, mailing address)
• Account credentials (username and password)
• Demographic information (age, gender)
• Payment information (credit card details, billing address)

1.2 Health Information

When you use our nutrition consultation services or participate in our programs, we may collect:

• Health history and current health status
• Dietary preferences and restrictions
• Health goals and concerns
• Measurements and biometric data
• Information about diagnosed conditions

This health information is protected under applicable health privacy laws, including HIPAA where applicable.

1.3 Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and device information
• Browser type and operating system
• Pages visited and time spent on our website
• Referring websites or sources
• Location information

2. How We Use Your Information

We use the information we collect for various purposes, including:

2.1 Providing and Improving Our Services

• Delivering the nutrition education and consultation services you request
• Personalizing your experience and content
• Developing new features and services
• Analyzing usage patterns to improve our website and offerings

2.2 Communication

• Responding to your inquiries and support requests
• Sending administrative messages about your account or services
• Providing updates about our services, educational content, and special offers (with your consent)
• Conducting surveys and collecting feedback

2.3 Legal and Security Purposes

• Complying with legal obligations and regulatory requirements
• Protecting against fraudulent, unauthorized, or illegal activity
• Enforcing our terms of service and other agreements
• Ensuring the security of our website, services, and business operations

3. How We Share Your Information

We may share your personal information in the following circumstances:

3.1 Service Providers

We share information with third-party service providers who perform services on our behalf, such as:

• Payment processors
• Email and communication platforms
• Website hosting and maintenance providers
• Analytics services
• Customer relationship management systems

These service providers are contractually obligated to use your information only for the purposes of providing services to us and in accordance with this Privacy Policy.

3.2 Legal Requirements

We may disclose your information when required by law, such as:

• In response to a court order, subpoena, or similar legal process
• To comply with legal obligations
• To protect our rights, property, or safety, or that of our users or others

3.3 Business Transfers

If GlucoWellness is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

3.4 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to improve your experience on our website. For more detailed information about our use of cookies, please see our Cookie Policy.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

5.1 Access and Portability

You have the right to request access to the personal information we hold about you and to receive your information in a structured, commonly used format.

5.2 Correction

You have the right to request that we correct inaccurate or incomplete information about you.

5.3 Deletion

You have the right to request the deletion of your personal information in certain circumstances, subject to legal retention requirements.

5.4 Restriction and Objection

You have the right to request that we restrict the processing of your information and to object to certain processing activities.

5.5 Withdrawal of Consent

Where we process your information based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at support@glucowelness.com or write to us at 1300 Wirt Rd, Houston, TX 77055, USA.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, or destruction. These measures include:

• Encryption of sensitive information
• Secure network architecture and firewalls
• Regular security assessments and testing
• Access controls and authentication procedures
• Staff training on data protection and security

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

• The duration of our relationship with you
• Legal obligations to retain data for certain periods
• Relevant statutes of limitations
• Resolution of any disputes or potential disputes

8. Children's Privacy

Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at support@glucowelness.com, and we will take steps to delete such information.

9. International Data Transfers

GlucoWellness is based in the United States. If you access our website or services from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our servers are located. By using our services, you consent to the transfer of your information to countries that may have different data protection rules than your country.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

GlucoWellness
1300 Wirt Rd
Houston, TX 77055, USA
Phone: +17138711046
Email: support@glucowelness.com